All Systems Operational

Uptime over the past 90 days. View historical uptime.
Orum Main App Operational
90 days ago
100.0 % uptime
Today
Dialer Operational
90 days ago
99.91 % uptime
Today
Salesfloor Operational
90 days ago
100.0 % uptime
Today
Analytics and Reporting Operational
90 days ago
99.98 % uptime
Today
Integration Operational
90 days ago
99.99 % uptime
Today
Vonage API Voice API Operational
AI Roleplay Operational
90 days ago
100.0 % uptime
Today
Coaching Suite Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 11, 2026

No incidents reported today.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Unable to Dial error / unable to end session
Resolved - System metrics continue to operate at their normal levels and the Orum platform is performing as expected. If any users continue to experience challenges, end and restart your dialing session or utilize the "Reset your dialing sessions" tool within Personal settings > System. We apologize for today's disruptions are are working to fortify the system against such events in the future. Thank you for your patience and understanding
Mar 3, 14:21 PST
Update - We recently observed a brief, localized disruption which was addressed by automated mitigation measures. Orum system metrics have returned to expected levels. If you are experiencing stalled dialing sessions, please perform a hard refresh or use the "Reset your dialing sessions" tool within Personal Settings > System.
Mar 3, 14:06 PST
Update - Monitoring - Our engineering team is continuing to actively monitor the system. We are seeing signs of continued expected operation across the Orum platform. We will provide a final update once we are confident that system stability is fully maintained.
Mar 3, 12:29 PST
Monitoring - A fix has been implemented and we are monitoring system performance to ensure stability. We expect the Orum platform to be operating as usual at this time.
To ensure your session is fully restored, please perform a hard refresh of your browser. If you continue to see any unexpected behavior, please take the following steps to reset your session:

Navigate to Personal Settings in the top right of Orum.
Select System.
Click Reset your dialing sessions.

We appreciate your patience as we work to resolve this challenge.
Mar 3, 10:45 PST
Identified - We have identified the cause of the behavior affecting dialing and sessions within Orum and are currently implementing a fix. We expect this mitigation to be fully live by 10:45 AM PT.
To restore your session, please perform a hard refresh of your browser. If the behavior persists, please navigate to Personal Settings (top right) > System and click Reset your dialing sessions.
We sincerely apologize for this interruption and appreciate your patience as we finalize this resolution.
Mar 3, 10:39 PST
Investigating - Investigating - We are actively investigating reports of users being unable to start, end, or restart sessions within Orum. Our engineering team is currently researching the cause of this behavior to restore full functionality. We will provide further updates as soon as more information is available.
Mar 3, 10:29 PST
Challenge with starting session & unable to dial message
Resolved - System metrics have returned to normal and the Orum platform is fully stable. You may now resume normal dialing activity. If you continue to experience any residual symptoms, please navigate to Personal Settings > System and click Reset your dialing sessions. If the behavior persists after a reset, simply reply to this message and we will be more than happy to assist further. Thank you for your patience while we worked to resolve this; we know how important a reliable dialer is to your day.
Mar 3, 09:04 PST
Update - Monitoring - A fix has been implemented and we are monitoring system performance to ensure stability. Users who are still experiencing stuck sessions may resolve the behavior by navigating to Personal Settings (top right) > System and selecting Reset your dialing sessions. We will provide a final update once the incident is fully resolved.
Mar 3, 07:59 PST
Monitoring - Monitoring: We have identified the cause of the behavior and are implementing a fix. Users who were unable to dial or start sessions should refresh their browser and attempt to start a new session now. We are continuing to monitor the situation closely to ensure full stability.
Mar 3, 07:26 PST
Investigating - Investigating: We are actively investigating reports of challenges with dialing and starting sessions. Our engineering team is currently researching the root cause of this behavior and we will provide an update as soon as more information is available.
Mar 3, 07:15 PST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

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