All Systems Operational

Uptime over the past 90 days. View historical uptime.
Orum services Operational
Dialer Operational
Salesfloor Operational
Analytics Operational
Coaching suite Operational
Third-party integrations Operational
Vonage Voice API Operational
HubSpot API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 19, 2026

10/19 - Call Attempts Failing
Resolved - This incident has been resolved. Our third-party telephony provider has deployed a permanent fix, and all Orum service metrics have fully returned to normal levels. You may resume normal activity
Oct 19, 10:49 PDT
Update - Our third-party telephony provider is reporting continued signs of recovery across voice traffic, and are continuing to monitor their systems closely. Normal dialing activity can be resumed in Orum if you have not already done so. While this challenge continues to trend for the positive, it remains a possibility that intermittent interruptions can continue until our 3rd party telephony provider considers this issue fully resolved on their end.
Oct 19, 09:43 PDT
Update - As we continue to learn more from our 3rd party telephony provider, it seems the challenge may be transient as they continue to fully resolve from their end
Oct 19, 08:46 PDT
Monitoring - we are monitoring system performance to ensure stability. The error stemmed from a third-party telephony provider, where symptoms have subsided. At this time, you can restart your dialing session and resume making calls in Orum. We apologize for the disruption.
Oct 19, 08:44 PDT
Identified - The issue stems from errors on our 3rd party telephony partner's side. The errors are subsiding and test calls are processing as per normal in Orum
Oct 19, 08:41 PDT
Update - Investigating - We are actively investigating reports of calls disconnecting immediately upon dialing for users across Orum. Our engineering team is engaged with the highest priority to identify the underlying cause and restore standard dialing performance.
Oct 19, 08:31 PDT
Investigating - We are investigating reports of call failures across the user base
Oct 19, 08:25 PDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 21:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 20:00 PDT
Scheduled - Hello Orum User,

Please note that our engineering team will be conducting some normal system maintenance and deployments from 8PM PST on 10/17 until 10PM PST on 10/17

We will be taking Orum offline during the maintenance window. The web app will not be accessible during parts of the operation.

Thank you very much!
Oct 15, 14:49 PDT

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

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