Resolved -
This incident has been resolved.
May 22, 07:58 PDT
Update -
Monitoring - A fix has been implemented and we are monitoring system performance to ensure stability. Affected users may now click "start session" to resume normal dialing activity on the Orum platform.
May 22, 07:46 PDT
Monitoring -
A fix has been released and engineering is monitoring for any further issues.
May 22, 07:39 PDT
Identified -
The issue has been identified and a fix is being implemented.
May 22, 07:38 PDT
Investigating -
Our engineering team is aware of an increase in session start timeout errors and currently investigating. We've identified the root cause and are working on a fix.
May 22, 07:35 PDT