All Systems Operational

Orum services Operational
Dialer Operational
Salesfloor Operational
Analytics Operational
Coaching suite Operational
Third-party integrations Operational
Vonage Voice API Operational
HubSpot API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 9, 2026

No incidents reported today.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Resolved - The behavior causing sporadic users to receive an alert stating the dialer was open in another session has been resolved. Normal activity in Orum can be resumed, we apologize for the disruption.
Nov 6, 11:05 PST
Monitoring - A fix has been implemented for the internal system behavior causing sporadic users to see an alert stating the dialer was open in another session within Orum. We are actively monitoring system performance and session stability.
Nov 6, 10:33 PST
Identified - We have identified the cause of sporadic users receiving an alert stating that the dialer is open in another session within Orum. Our engineering team is currently working on implementing a resolution.
Nov 6, 10:11 PST
Investigating - We are actively investigating reports of some users receiving an alert stating that the dialer is open in another session within the Orum platform. Our engineering team is currently reviewing system telemetry to isolate this behavior.
Nov 6, 09:39 PST

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Completed - The scheduled maintenance has been completed.
Nov 3, 21:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 20:30 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 3, 18:03 PST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.