All Systems Operational

Uptime over the past 90 days. View historical uptime.
Orum services Operational
90 days ago
99.94 % uptime
Today
Dialer Operational
90 days ago
99.87 % uptime
Today
Salesfloor Operational
90 days ago
99.92 % uptime
Today
Analytics Operational
90 days ago
99.99 % uptime
Today
Coaching suite Operational
90 days ago
100.0 % uptime
Today
Third-party integrations Operational
Vonage Voice API Operational
HubSpot API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled maintenance Apr 18, 2026 17:00-20:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 2026 - 17:28 PDT
Scheduled - We will be taking the server offline periodically for a scheduled maintenance. Dials may fail and the product may become unreachable.
Apr 14, 2026 - 16:52 PDT
Apr 16, 2026

No incidents reported today.

Apr 15, 2026
SalesLoft Users Unable to load lists
Resolved - Resolved - The behavior affecting list loading for Salesloft users has been resolved, and the Orum platform is operating as expected.
Apr 15, 12:07 PDT
Monitoring - We have deployed the action for the Salesloft list loading challenge and are currently observing system metrics to ensure intended behaviors are taking place.
Apr 15, 10:17 PDT
Update - Identified - We have identified the necessary action to address this challenge and it is currently under final review. We continue to work as quickly as possible to address this challenge. Users may sign out and sign back in to Orum to refresh their session in the meantime.
Apr 15, 09:46 PDT
Update - Identified - To ensure the stability of active calling sessions, our engineering team is carefully considering the deployment needed for resolution. Affected users can resume activity by signing out of the Orum platform and signing back in.
Apr 15, 08:49 PDT
Update - Identified - We have identified the cause of the list loading behavior. Users experiencing this symptom may resume activity by signing out of the Orum platform and signing back in to refresh their integration token. We are continuing to work toward a permanent resolution.
Apr 15, 07:53 PDT
Identified - Identified - We have identified the cause of the list loading behavior for Salesloft users. Affected users can restore functionality immediately by signing out of the Orum platform and signing back in to refresh their integration token.
Apr 15, 05:14 PDT
Investigating - We are investigating reports of SalesLoft users not being able to load lists on the dialer page
Apr 15, 01:33 PDT
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Outreach API Errors
Resolved - The errors previously identified from the Outreach API side have subsided and the integration is once again performing as expected. You may resume normal activity.
Apr 7, 08:02 PDT
Monitoring - The errors seem to be coming from challenges on the Outreach side. We are closely monitoring their API's performance and have escalated this concern to the Outreach technical team.
Apr 7, 07:34 PDT
Update - Identified - This appears to be related to intermittent errors returned by the Outreach API.
Apr 7, 07:25 PDT
Identified - Investigating an issue with Outreach API errors
Apr 7, 07:22 PDT
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026
Salesfloor: Cannot join rooms
Resolved - The challenge has been resolved and users are able to join Salesfloor rooms as expected.
Apr 4, 15:03 PDT
Monitoring - A fix has been implemented and we are monitoring system. Our engineering team has verified that Salesfloor room access has been restored and will continue to observe system metrics.
Apr 4, 15:00 PDT
Update - We have identified the cause of the behavior and are currently validating the path forward to address the challenge. We will continue to provide additional updates as research continues.
Apr 4, 14:24 PDT
Identified - We have identified the cause of the behavior and are implementing a fix. This is related to a 3rd party API interaction. We are working toward a resolution and will provide further updates as they become available.
Apr 4, 13:29 PDT
Investigating - Investigating - We are actively investigating reports of errors when users attempt to join Salesroom rooms within Orum. We will provide more information as soon as it becomes available.
Apr 4, 13:26 PDT
Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

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