All Systems Operational

Orum services Operational
90 days ago
99.96 % uptime
Today
Dialer Operational
90 days ago
99.91 % uptime
Today
Salesfloor Operational
90 days ago
99.92 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Coaching suite Operational
90 days ago
100.0 % uptime
Today
Third-party integrations Operational
Vonage Voice API Operational
HubSpot API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 7, 2026

No incidents reported today.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Resolved - System metrics have stabilized, and users are encouraged to resume normal dialing activity. We apologize for the disruption.
Jun 3, 13:52 PDT
Monitoring - A change has been implemented and we are monitoring system performance to ensure stability. The recent action has moved performance metrics in a positive direction across the Orum platform. While our engineering team continues conducting further research, users are advised to start a new dialing session to resume normal dialing activity.
Jun 3, 13:23 PDT
Identified - Our team has detected a resurgence of yesterday's dialer behavior. A mitigation measure is currently being deployed and is expected to address these symptoms for all users within the next 15 minutes (approximately 1:15 PM PT)
Jun 3, 13:00 PDT
Jun 2, 2026
Resolved - The behavior impacting outbound call connections has been resolved. The Orum dialer is functioning as expected, and our team will continue to monitor the system for stability. Thank you for your patience.
Jun 2, 14:24 PDT
Monitoring - A fix has been implemented and we are monitoring system performance to ensure stability. The mitigation measure has been applied to address the symptom where the dialer appeared active but outbound calls did not actually commence
Jun 2, 14:10 PDT
Identified - Metrics show that expected dialer functionality is operating as expected. We are currently working to determine and deploy the most appropriate mitigation measure to further ensure stable operation
Jun 2, 14:00 PDT
Investigating - We are actively investigating reports of a symptom where the Orum dialer displays active dialing progress but outbound calls do not successfully connect. This behavior is currently affecting all users, our engineering team is investigating
Jun 2, 13:29 PDT
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026
Resolved - Resolved - System metrics have returned to normal. You may resume activity. We will continue to stay engaged and look for further platform optimizations.
May 27, 12:03 PDT
Monitoring - Monitoring - A fix has been implemented and we are monitoring system performance to ensure stability. We are seeing modest improvements in platform responsiveness and will continue to review metrics closely as they return to normal levels.
May 27, 10:55 PDT
Identified - Identified - We have identified the cause of the behavior and are implementing a fix. Engineering expects the mitigation measure to be live in approximately 30 minutes.
May 27, 10:21 PDT
Investigating - Investigating - We are actively investigating reports of intermittent laggy behavior within the Orum platform. Our engineering team is currently researching the root cause of this unexpected symptom to restore optimal performance.
May 27, 10:15 PDT
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.