All Systems Operational

Orum services Operational
Dialer Operational
Salesfloor Operational
Analytics Operational
Coaching suite Operational
Third-party integrations Operational
Vonage Voice API Operational
HubSpot API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 28, 2026

No incidents reported today.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Resolved - This has been resolved.
Sep 14, 14:49 PDT
Update - We are continuing to monitor for any further issues.
Sep 14, 14:49 PDT
Monitoring - Monitoring - The third-party provider has restored service, and Orum engineering is actively monitoring system performance to ensure analytics queries load as expected and maintain stability.
Sep 14, 14:17 PDT
Identified - Identified - We have identified the cause of the behavior where analytics queries are failing to load across the Orum platform. An underlying third-party application is functioning unexpectedly, preventing queries from completing. We have escalated with their team.
Sep 14, 13:48 PDT
Investigating - Investigating - We are actively investigating reports of analytics queries not loading as expected across the Orum platform. Our engineering team is analyzing system metrics to isolate this behavior.
Sep 14, 13:18 PDT