Telephony Challenges
Incident Report for Orum
Resolved
This incident has been resolved.
Posted Jul 10, 2024 - 08:51 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2024 - 07:12 PDT
Update
A change is being made that will cause all calls to drop. Please cease call activity for the next approximately 15 mins
Posted Jul 10, 2024 - 07:10 PDT
Identified
Our ENG team is working on a fix that will be deployed shortly. This change will cause all calls in progress to drop. We apologize for the disruption
Posted Jul 10, 2024 - 07:02 PDT
Investigating
Our team is investigating a challenge with prospects not being able to hear prospects and other unexpected behaviors in Orum.
Posted Jul 10, 2024 - 06:03 PDT
This incident affected: Orum Main App and Dialer.