Calls dropping prematurely

Incident Report for Orum

Resolved

This issue has been resolved.

Posted Nov 16, 2023 - 14:04 PST

Monitoring

We have been informed that our telephony provider is working through a service disruption. Orum telephony functionality is returning to normal; our team will the continue to monitor the situation.

Posted Nov 16, 2023 - 08:19 PST

Investigating

We have received reports of calls dropping immediately or prematurely. The team is actively investigating the issue.

Posted Nov 16, 2023 - 08:12 PST

This incident affected: Orum and Vonage API Voice API.