Unable to dial in

Incident Report for Orum

Resolved

Marking this incident as resolved, all metrics are stable.

Posted May 09, 2026 - 16:10 PDT

Monitoring

We have found the issue causing the problem and have implemented a fix. We're currently seeing users able to dial back in and make calls

Posted May 09, 2026 - 15:53 PDT

Update

We are still in the process of investigating what the root cause of this issue is. Currently we're still seeing the same symptoms of users not being able to dial in.

Posted May 09, 2026 - 15:36 PDT

Investigating

We are currently investigating an issue where users cannot dial in.

Posted May 09, 2026 - 15:08 PDT

This incident affected: Orum services (Dialer).