Telephony Server Error

Incident Report for Orum

Resolved

Hello,

Our engineering team has deployed and tested a fix which was preventing Orum from operating as expected. All users can resume their normal activity and are encouraged to log out and back in to Orum to ensure stable operation.

At 8:16a PT, our engineering team identified that our telephony server needed to be restarted. Our team was able to restore service at 8:36a PT.

After logging out and back in to Orum, if you are experiencing any persisting symptoms, please navigate to support.orum.com and 'submit a support request' using the link in the top right corner. A member of our support team will respond quickly and assist with any further steps that are needed.

We very much appreciate your understanding and patience while we resolved this incident. Thanks again!

Posted Apr 08, 2022 - 08:40 PDT

This incident affected: Orum Main App.