Log calls with default disposition is not working properly.

Incident Report for Orum

Resolved

Users are not able to log calls with default dispositions at this moment. As a temporary workaround, if the rep selects a different disposition in the drop-down but does not log the call and then changes back to the default, the call should be able to be logged appropriately.

Our Eng team is actively working on a fix to this now.

Posted Aug 20, 2024 - 11:00 PDT