Cannot place dials

Incident Report for Orum

Resolved

System metrics have returned to normal. The fix has been deployed and we have verified that dialing is functioning as expected.

Posted Apr 01, 2026 - 19:52 PDT

Identified

We have identified the cause of the behavior and are implementing a fix. We are currently deploying the solution and expect dialing services to be restored shortly.

Posted Apr 01, 2026 - 19:44 PDT

Investigating

We are actively investigating reports of users being unable to place dials within the Orum platform. Our team is working to identify the cause of this behavior and we will provide an update shortly.

Posted Apr 01, 2026 - 19:26 PDT

This incident affected: Dialer.