The behavior causing sporadic users to receive an alert stating the dialer was open in another session has been resolved. Normal activity in Orum can be resumed, we apologize for the disruption.
Posted Nov 06, 2026 - 11:05 PST
Monitoring
A fix has been implemented for the internal system behavior causing sporadic users to see an alert stating the dialer was open in another session within Orum. We are actively monitoring system performance and session stability.
Posted Nov 06, 2026 - 10:33 PST
Identified
We have identified the cause of sporadic users receiving an alert stating that the dialer is open in another session within Orum. Our engineering team is currently working on implementing a resolution.
Posted Nov 06, 2026 - 10:11 PST
Investigating
We are actively investigating reports of some users receiving an alert stating that the dialer is open in another session within the Orum platform. Our engineering team is currently reviewing system telemetry to isolate this behavior.